IIC Ambassador Award
The CPD accredited IIC Ambassador Award is a prestigious recognition that is designed to create customer champions. Whatever industry or sector you work in, this award is aimed at equipping you with the skills and knowledge to deliver a remarkable customer experience. It emphasises the importance of understanding customer needs and exceeding their expectations. By completing this course, you will gain valuable insights into building strong customer relationships and enhancing customer satisfaction, no matter what your role, or who you work with. The award will also count towards your CPD hours/points.
The IIC Ambassador Award is completely yours, so you can add it to your cv and advertise it with pride as a personal qualification.
Or, for an additional supplement the IIC Ambassador Award Plus allows you to submit your learning journal; pre and post questionnaires and your service action as part of your award.
This will then be independently analysed and critiqued and returned to you in a printable report.
IIC Ambassador Award
In-house Training
We also offer, along with our partners and training specialists Accelerator Solutions Limited, an in-person (classroom training) IIC Ambassador Award, which is completely bespoke to your company. The format includes interactive training sessions, offline working and a feedback report.
Prices from £795 plus VAT per person.
Contact [email protected]
for more information
To purchase click on the appropriate image below
Hi, I'm Sharon, Head of Account Development at Investor in Customers
At Investor in Customers (IIC), we have been working with companies of all shapes and sizes and all industries since 2006. We are one of the UK’s leading independent authorities in assessing, improving and accrediting Customer Experience.
We launched the IIC Ambassador Award in 2020, so that individuals could become awarded as CX Champions to help drive Customer Experience and recognise their own CX skills.